Make a warranty claim

Tell us about your device and what is wrong. You will get a claim number straight away, and our team will contact you.

Full name

Phone number (we'll call you here)

Email (optional)

Device

Order number or receipt (optional)

Was it brand new or used when you bought it?

Brand new · 3-month warranty Used · 2-week warranty

Date you bought it

What is the problem?

Describe the problem

Photos or a short video (optional, up to 4 files, 10 MB each) Tap to add photos
JPG, PNG, HEIC or MP4

Physical damage and water damage are not covered. Submitting a claim does not guarantee a repair or replacement; we confirm after inspecting the device.

We only use these details to handle your claim.

✓

Claim received

Your claim number is

AXC

Keep this number. Our team will review your claim and call you on the number you gave us. When you bring the device to the store, mention this claim number.

Warranty & returns Back to the store